:root{--green: #78a943;--green-dark: #5f8a33;--green-soft: rgba(120, 169, 67, .14);--ink: #3f4045;--ink-strong: #2b2c30;--muted: #7a7c83;--bg: #f4f5f2;--panel: #ffffff;--border: #e0e2dc;--danger: #c0392b;--paper: #ffffff;font-family:-apple-system,Segoe UI,Roboto,Helvetica Neue,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-size:14px}h1{font-size:22px;color:var(--ink-strong)}h2{font-size:16px;color:var(--ink-strong)}a{color:var(--green-dark);text-decoration:none}.muted{color:var(--muted)}button,.button{border:1px solid var(--border);background:#fff;color:var(--ink);border-radius:8px;padding:8px 14px;font-size:13px;cursor:pointer;display:inline-block}button.primary,.button.primary{background:var(--green);border-color:var(--green);color:#fff;font-weight:600}button.primary:hover{background:var(--green-dark)}button.ghost{background:transparent}button:disabled{opacity:.6;cursor:default}input,select,textarea{border:1px solid 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#f5d79a;border-radius:6px;font-size:12.5px;color:#7a4b00;white-space:normal}.bc-accounts table{width:100%;border-collapse:collapse;font-size:13px;margin-top:8px}.bc-accounts td,.bc-accounts th{padding:6px;border-bottom:1px solid var(--border);text-align:left;vertical-align:top}.bc-accounts input{width:100%}.msg .who .msg-time{margin-left:auto;font-weight:400;opacity:.8;padding-left:10px}.chat-day{display:flex;align-items:center;gap:10px;margin:6px 0 2px;font-size:11px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.chat-day:before,.chat-day:after{content:"";flex:1;border-top:1px solid var(--border)}.support-layout{display:grid;grid-template-columns:minmax(320px,420px) 1fr;gap:0;height:calc(100vh - 56px)}.support-chat{display:flex;flex-direction:column;background:var(--panel);border-right:1px solid var(--border);min-height:0}.support-chat .chat-messages{flex:1}.support-chat-head{padding:14px 16px;border-bottom:1px solid var(--border)}.support-chat-head 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input{flex:1;min-width:160px}.media-body{max-height:70vh;overflow:auto}.media-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px}.media-card{border:1px solid var(--border);border-radius:8px;padding:8px;display:flex;flex-direction:column;gap:4px;background:#fff}.media-card-preview{display:block;height:140px;border-radius:6px;overflow:hidden;background:#f3f3f3;line-height:0}.media-card-preview img,.media-card-preview video{width:100%;height:100%;object-fit:cover}.media-card-name{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.media-excerpt{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.media-card-foot{display:flex;justify-content:space-between;align-items:center;gap:6px;font-size:11px}.media-meta{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.media-find{font-size:11px;padding:2px 6px;white-space:nowrap}.media-list{display:flex;flex-direction:column;gap:8px}.media-row{border:1px solid var(--border);border-radius:8px;padding:8px 10px;display:flex;flex-direction:column;gap:3px;background:#fff}.media-row-name{font-size:13px;text-decoration:none;word-break:break-all}.msg-highlight{outline:2px solid #7fb069;outline-offset:2px;animation:msg-flash 3s ease-out}@keyframes msg-flash{0%{background:#e9f5df}to{background:transparent}}.merge-main{background:#b45309;border-color:#b45309}.merge-main:hover{background:#92400e}.task-close{background:#fff;color:var(--danger);border:1px solid var(--danger);white-space:nowrap;font-weight:600;padding:9px 14px;border-radius:8px}.task-close:hover:not(:disabled){background:var(--danger);color:#fff}.task-question .task-close{align-self:stretch}